November 28, 2008

Zango Removal Instructions and Help

What is Zango?

Zango is a entertainment site with free access to videos, music, games, and other downloads. The site is free to all users, but is paid for by advertisements. Visitors are presented with an end user license agreement that they accept before downloading any content.

Zango does display popup advertisements and such to pay for the games and videos. The Zango software includes a search assistant and toolbar. Since the software does not collect or share any information about users they are not considered spyware but rather adware. Advertiser sponsored free software that anyone can view and play as long as they are willing to view the ads that go along with it.

If you want Zango installed on your computer, you can visit their site.

How Do I Know If I Have Zango Installed?
You'll notice the following toolbar in your browser if Zango is installed on your computer.
Zango Toolbar
as well as the following icon in your system tray
Zango System Tray icon

If you run Hijackthis, you'll also notice the following lines that have been added:
C:\Program Files\Zango\zango.exe
C:\Program Files\ZangoToolbar\Bin\4.8.3.0\ZbSrv.exe

O2 - BHO: Zango Search Assistant Helper /fleok=1D8A83A5C5E0117D9CA975760EA83FA5EF80752B94E2DE765D754E2937C3 - {56F1D444-11BF-4879-A12B-79CF0177F038} - c:\program files\zango\zangohook.dll

O2 - BHO: Zango Toolbar - {5CBE2611-C31B-401F-89BC-4CBB25E853D7} - C:\Program Files\ZangoToolbar\Bin\4.8.3.0\ZbHostIE.dll

O3 - Toolbar: Zango Toolbar - {5CBE2611-C31B-401F-89BC-4CBB25E853D7} - C:\Program Files\ZangoToolbar\Bin\4.8.3.0\ZbHostIE.dll

O4 - HKLM\..\Run: [zango] "c:\program files\zango\zango.exe"

How Do I Remove Zango?
1) Click on Start, Settings, Control Panel

2) Double click on Add/Remove Programs
3) Find "Zango" in the list of installed programs and click on Change/Remove to uninstall it. There may also be a program called Media Gateway, remove it as well.
Zango uninstall information

You'll be presented with the following screen during the uninstall process, you'll want to check either the Zango toolbar or Search Assistant, or both before clicking Next to complete the uninstall.

Zango uninstall

4) Reboot your Computer and run HijackThis.

5) With HijackThis, scan for and fix any of the entries shown above that may be remaining.

6) Zango should now be completely uninstalled from your computer.

7) If for any reason, Zango did not completely uninstall, click on the following link to download and run the uninstaller.


If you decide later you want to play the games or watch the videos on Zango's site, you'll have to reinstall their software.

How to Remove Norton Antivirus and Security Products

One of the most frequently asked questions how to uninstall Norton or McAfee antivirus and security products. Maybe its because trial versions of these products were preinstalled when the customer purchased the computer, or maybe you want to uninstall Norton Antivirus and install another antivirus software product.

Other computer users may be trying to install an antivirus product and they are told to uninstall Norton before they can proceed even though it appears Symantec products are not running on the system.

It's also amazing how many viruses attack Norton and Symantec products especially and disable them so they can wreck havoc on the computer.

My personal experience with Norton Antivirus has been mostly positive. However, each successive version seems to incorporate more functionality but it gets slower and slower. One of the best ways always is to uninstall Norton and install a free antivirus product. I've also experienced situations where internet access is completely shut down and many times uninstalling all of the Norton Antivirus or firewall products on the computer fixes this issue.

Follow the instructions below to safely remove Norton and Symantec security products including their antivirus and firewall from your computer

Removal through the Add/Remove Programs Control Panel

In many cases, you can simply remove Norton products through the Add/Remove Control Panel.

1) Click on Start, then click on Control Panel.

2) Double-click on Add or Remove Programs.

3) Find the Symantec or Norton product listed and click on it.

4) Click on Remove.

5) The click the Remove All button to start the removal process.

6) Once the removal process completes, you'll be asked to restart the computer. Go ahead and reboot at that time.

7) After rebooting, Norton should be removed from your system.

If for some reason, the normal uninstall does not remove it, I recommend following the automatic uninstall instructions below to remove any leftover Symantec or Norton security products.

Removing Norton Automatically

Norton has created an automatic removal program to remove the following software products when the normal removal methods fail. Warning: if you use ACT! or WinFAX, back up those databases and uninstall those products as well. The removal tool will remove the following software products from your computer.

* Norton AntiSpam 2004 - 2005
* Norton Antivirus 2003 - 2007.2
* Norton Ghost 2003, 9.0, and 10.0
* Norton GoBack 3.1 - 4.2
* Norton Internet Security 2003 - 2007.2
* Norton Password Manager
* Norton Personal Firewall 2003 - 2006
* Norton SystemWorks 2003 - 2007
* Norton Confidential Online 2007
* Norton Internet Security 2007 Add-on Pack
* Norton Save and Restore 1.0 - 2.0
* Norton 360

Follow these directions to download the Norton Removal Tool and run it to remove the above programs.

1. Click on the following link to download the Norton removal tool

ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

2. Click Save and save the file to your desktop.

3. Close all Norton Application windows you may have open, and double-click on Norton_Removal_Tool.exe to start the removal tool. Windows Vista users will have to right-click on the file and select "Run as Administrator".

4. After the removal tool finishes, you should be prompted to restart your computer.

5. Once the computer restarts, your Norton product should be uninstalled.

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November 1, 2008

Send Your Pictures From Phone to Computer

We all know that cell phones are one of today's big crazes. An even bigger one is camera cell phones. Before we know it, all cell phones will probably have camera abilities, because the world today likes to see real images rather than just words. So, it may be a good idea to know what you can do with the pictures you take on your phone after the shooting is done.

Picture Messaging

A common way that people transfer photos from their cell phones to their computers (that doesn't really have any additional cost from your regular monthly bill) is picture messaging. It works pretty much the same as text messaging; you just have to have text messaging enabled on your cell phone. If you don't, this method will not work.

Note: Expect this method to be a little different for various phone models, but the following directions are pretty basic and similar for all phones.

If you would like to send a picture to another person's cell phone or if you want to e-mail a picture to a friend or even to yourself, you just need to open your phone and go to the Menu. Find your phone's Media Gallery and then choose Pictures. At this point, you can pick the photo you'd like to send. Once you have it chosen, go to Options and choose Send in Message (like you're sending a text message). This is where you choose to send it to one of the Contacts listed in your phone or if you want to e-mail it to someone or yourself. Pick the person you're sending it to and push the OK button and then Send.

You can also send text with the picture if you want to do that. If you end up e-mailing the picture to someone, you will just have to type in their e-mail address and they will get it in their Inbox. You just need to make sure the person you're sending the picture to has picture capabilities too.

Data Cable

Another way you can transfer photos to other people is to put them directly onto your computer, so you can e-mail them to your friends or save them to a disk or a CD. So, to do that, you have to have some sort of a USB data connection kit, which comes with the cable cord that plugs your phone into your computer's USB port and the software that will help you in transferring the pictures from your phone. You usually have to purchase these kits separate from your phone. The store where you buy your phone should have them available and they will be able to tell you which one will work with your type of phone.

Once you have your phone and computer connected, you can start transferring the pictures. Again, keep in mind that these kits are phone specific, so you need to make sure that you get one that will be compatible with your phone model.

Bluetooth

Another way to handle the pictures on your cell phone that is becoming more popular every day is a wireless technology called Bluetooth. Bluetooth works with short-range wireless technologies that allow you to easily send photos from your phone to a laptop or desktop computer. The computer you are sending them to just has to be equipped to accept the pictures.

The most difficult (but it can sometimes be fairly easy) part about Bluetooth is matching the phone to the computer, so they are both compatible with each other. But, once that it is done, sending the images couldn't be easier.

As long as your phone has the Bluetooth software on it, you can send the images without any extra charges billed to you. You can also send photos to other Bluetooth users' phones without any wires or additional charges. This seems to be the most versatile way to go if you're looking to maybe spend a little more money up front for the Bluetooth works, but it will save you money in the long run when you don't have to pay any extra charges when sending your pictures back and forth.

E-mail

Another way for you to send pictures between your friends and family is to e-mail them. Your cell phone has to have e-mail capabilities for this to work, but a lot of the phones these days come with that ability. You can e-mail them to other people or, as mentioned above, to yourself. You just have to type the e-mail address in the To: field just like you would if you were using Outlook Express and it will be sent.

If you see something while you're out and about that you just have to take a picture of, you can snap the photo on your phone, send yourself a quick e-mail and when you get home, the picture will be on your computer waiting for you. You can then send it off to other people or do something like set it as your desktop wallpaper.

Removable Memory Cards

Another new technology that is presenting itself with camera phones is an external memory card for your phone. The phone just comes with a slot for the card and you can transfer the shots to your computer in a snap. You will need to purchase an external memory card reader so it will all work, but it's one of the easiest ways to go if you takes several pictures with your cell phone.

When you have the card reader installed, you just remove the memory card from your phone, insert it into the reader and your computer will recognize it as another drive. You can then drag and drop the photos wherever you want them to go, e-mail them to others, etc. The options are pretty endless with this choice. You can then get rid of the existing pictures on your phone (since they're on your computer and not lost) and go out and take more. It's that easy!

Just one more reminder: all of these applications work differently with different phones, so make sure you refer to your phone's manual before doing anything you're not sure of.